Safety and Security

Physical Security

We are hosted on Digital Ocean which provides robust physical data center security and environmental controls.

Encryption

We enable encryption of sensitive data both at rest and in transit over public networks.

Data Usage

We don’t mine or access your data for advertising purposes.

Data Privacy

We only use customer data to provide the services; we don’t sell or rent your data. Only authorized personnel have access to data in limited cases.

Data Recovery

We regularly back up your data and provide a maximum 24-hour RTO and RPO.

Data Ownership

Your data belongs completely to you. We won’t delete data in your account without giving you time to export it.

Database Security

We host your data in a secure database.

Restricted Access

Access to the Mailarrow production environment is limited to key members of the Mailarrow engineering team. Access to the databases is provided only to a strict number of IP addresses. This includes the IP addresses of the Mailarrow servers and our engineering team.

Network Security

All connections to our websites or services are protected via the use of encrypted connections, such as the Secure Socket Layer (SSL) protocol.