Beyond AIDA: 5 Formulas to Captivate Emails & Convert Clicks

The “Attention, Interest, Desire, Action” (AIDA) formula has served marketers well for generations. But in today’s email landscape, flooded with promotional messages, the AIDA formula alone can feel like yesterday’s news. To truly captivate readers and convert clicks, we need more. We need formulas that spark curiosity, weave stories, and tap into the deeper emotions that drive human behavior.

So, let’s ditch the generic and embrace the exceptional. Here are five powerful formulas that will revolutionize your email game:

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Formula 1: The PASHA Hook

Think about your inbox. How many work emails do you see each day? According to Statista, full-time employees in the US and UK faced a barrage of communications daily in 2022, averaging 32 emails and over 20 instant messages. That’s a lot of information to sift through, and it’s easy to feel overwhelmed.

That’s where the PASHA Hook comes in. It’s a four-step formula designed to grab your reader’s attention in a crowded inbox and make them eager to learn more:

1. Start with the Pain: Don’t sugarcoat it. Tap into your audience’s existing frustration with work email overload. Use clear, direct language to describe the feeling of being buried in messages, struggling to keep up, and losing valuable time.

2. Agitate the Pain: Don’t just mention the problem, make them feel it. Use vivid language and strong verbs to intensify the emotional impact. Paint a picture of the consequences of email overload: missed deadlines, lost productivity, and even stress and anxiety.

3. Introduce the Solution: Briefly mention your product or service as a potential answer to their email woes. Don’t oversell at this stage, simply plant the seed of hope that there is a way out of the email chaos.

4. Hook with Curiosity: End with a question or statement that sparks their interest and leaves them wanting more. This could be a surprising statistic about email productivity, a bold promise of time savings, or a specific benefit your solution offers.

By following these steps, you can craft a PASHA Hook subject line that cuts through the noise and entices your readers to open your email. Remember, the key is to be clear, concise, and evoke a strong emotional response. Make them feel the pain of email overload, then offer a glimmer of hope that your solution can set them free.

Example: Subject Line: “Struggling to Keep Up with Emails? 5 Minutes to Inbox Zero – Is It Possible?”

This example clearly identifies the pain point (struggling with emails), uses strong verbs to intensify it, hints at a solution (“Inbox Zero”), and sparks curiosity with a question about its possibility. Try this formula on how to email like a boss and see how your email open rates soar!

Formula 2: The CURIOSITY Ladder

Ever feel like working more hours means getting less done? You’re not alone. Research from Asana in 2023 shows around 60% of managers and employees struggle with feeling unproductive despite putting in long hours. The CURIOSITY Ladder capitalizes on this disconnect by sparking intrigue with paradoxical ideas.

Step 1: Confuse and Intrigue. Start with a statement that challenges conventional wisdom. For example, “Want to get ahead faster? Stop working so hard.”

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Step 2: Unveil a Paradox. Explain the seemingly contradictory idea. “Contrary to popular belief, overwork often leads to decreased efficiency and focus.”

Step 3: Raise the Stakes. Highlight the potential consequences of ignoring the paradox. “Stuck in a productivity trap? This could be costing you time, energy, and even career progress.”

Step 4: Inspire Investigation. End with a clear call to action that invites readers to learn more.

Example: Subject Line: “Discover the counterintuitive secret to boosting your productivity without burning out. Get your free guide now.”

By following these steps, the CURIOSITY Ladder ignites reader interest and encourages them to delve deeper, making it a powerful formula for crafting captivating email subject lines that stand out, get opened and clicked.

This approach is especially effective for audiences seeking fresh perspectives and innovative solutions to common challenges.

Formula 3: The BENEFIT-Driven Bridge

Tired of feeling overwhelmed by unsolvable management tasks? The BENEFIT-Driven Bridge cuts through the noise by directly addressing common pain points and showcasing the tangible benefits your solution offers.

Step 1: Begin with a Benefit. Start with a clear, actionable statement about the positive outcome your product or service delivers. For example, “Let your management skills soar in just six months.”

Step 2: Elucidate the Why. Explain the problem your solution solves and its impact on the reader’s life. “Stop wasting time on busywork and spend more time on what matters by taking our easiest MBA programs.”

Step 3: Narrate a Transformation Story. Share a real-life example of how someone achieved the promised benefit using your product or service. “John, a busy operations manager, boosted his leadership skills by taking our learner-friendly, six-month MBA programs. Read his story here.”

Step 4: Extend an Invitation. Offer a concrete way for readers to experience the benefit firsthand.

Example: Subject Line: “Unlock your management potential! Watch our demo and start training to become a management superstar today.”

By showcasing clear benefits, relatable stories, and easy access points, the BENEFIT-Driven Bridge builds trust and compels readers to take action, making it a highly effective formula for crafting high-performing email marketing messages.

Remember, personalization can further strengthen this formula. Tailor the benefits and stories to resonate with specific segments of your audience for even greater impact.

Formula 4: The STORY Spine

Feeling like your inbox is a black hole of time and stress? Over two-thirds of workers feel swamped and sidetracked by work emails, a recent study revealed. The STORY Spine taps into this frustration by weaving a relatable narrative that showcases your solution as the key to a happier ending.

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Step 1: Once Upon a Time. Introduce your protagonist, ideally someone your target audience can identify with. “Meet Sarah, a busy marketing manager constantly battling an overflowing inbox.”

Step 2: Challenge or Conflict. Describe the obstacle or problem your protagonist faces. “Sarah felt overwhelmed by endless emails, struggling to prioritize and stay on top of her workload.”

Step 3: Journey and Transformation. Introduce your product or service as the key to overcoming the challenge. “Through using our powerful email management system, Sarah discovered a new way to organize, automate, and conquer her inbox.”

Step 4: Resolution and Reward. Show the positive outcome achieved with your solution. “Sarah freed up hours of her day, reduced stress, and regained control of her email, allowing her to focus on what truly mattered.”

Step 5: Call to Adventure. End with a clear call to action for readers to embark on their own transformation journey.

Example: Subject Line: “Take back your inbox! Start your free trial today and experience the email nirvana Sarah found.”

By connecting with emotion, relatable struggles, and the power of transformation, the STORY Spine creates a compelling narrative that resonates with readers and makes your message stand out. Remember, authenticity is key. Craft stories that feel genuine and true to your brand and audience for maximum impact.

Formula 5: The PERSONALIZATION Playbook

Tired of generic email blasts that feel like they’re shouting into the void? A 2022 Salesforce study found that 78% of consumers expect personalized marketing experiences. The PERSONALIZATION Playbook tackles this head-on by tailoring your emails to specific readers, making them feel seen, valued, and more likely to engage.

Step 1: Segmentation Smarts. Group your audience based on shared characteristics like demographics, interests, or purchase history. This allows you to target your message more effectively.

Step 2: Personalized Subject Lines. Craft unique subject lines that speak directly to each segment. Use their names, address their specific pain points, or highlight relevant offers.

Step 3: Embedded Empathy. Leverage customer data to personalize email content and offers. Recommend products based on their browsing history, offer birthday discounts, or share relevant resources based on their interests.

Step 4: Content Customization. Tailor the body of your email to resonate with each reader. Mention their past purchases, address their specific challenges, or share success stories relevant to their industry or situation.

Step 5: Interactive Engagement. Incorporate interactive elements like polls, quizzes, or personalized recommendations to boost engagement and gather valuable data on your audience’s preferences.

By implementing these steps, the PERSONALIZATION Playbook transforms your emails from one-size-fits-all blasts to personal conversations, resulting in higher open rates, click-through rates, and ultimately, conversions. Remember, data is your friend. Leverage your customer insights to continuously refine your personalization strategies and watch your email engagement soar.

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Wrapping Up

We’ve explored five powerful formulas to ditch the generic and captivate your inbox audience:

  • The PASHA Hook: Grab attention with a shared pain point and tease a solution for a click-worthy cliffhanger.
  • The CURIOSITY Ladder: Challenge expectations with a seemingly contradictory idea and spark intrigue to learn more.
  • The BENEFIT-Driven Bridge: Lead with a clear benefit your solution offers, showcase a transformation story, and extend an invitation to experience it firsthand.
  • The STORY Spine: Weave a relatable narrative where your product or service empowers the protagonist to overcome a challenge, inspiring readers to embark on their own journey.
  • The PERSONALIZATION Playbook: Speak directly to different audience segments through personalized subject lines, content, and interactive elements, driving stronger engagement.

Don’t be afraid to experiment! Find the formulas that resonate best with your audience and keep your email marketing evolving. Explore additional resources and tips to continuously optimize your communication, and watch your click-through rates and conversions soar.

Serge Shlykov is the founder of Mailarrow. Rotterdam Business School graduate and a long-time software engineer he has been running his own agency and SaaS business before realizing how many people are struggling with cold email outreach. This made him create Mailarrow, the cold email outreach software that helps you build great relationships at scale. Find him on Twitter and LinkedIn